Repair Policy

Purchased On-line at

We will repair any item purchased online. You can return your item at our retail store now located at 826 Lexington Avenue in NYC (63-64 st) or you can email us at provide your name, telephone, online invoice number and a brief description of the item that needs repair. We will respond with a Return Authorization number and instructions on where to ship.


Purchased at our Lanciani Retail Store :

We will repair any item purchased at our retail store. Please visit our new location at 826 LEXINGTON AVE between 63-64 street with the item you need repaired.

Please note: Although there is no charge for the majority of repairs, at times due to the nature of the repair, there may be a $20 - $40 repair charge determined once the item has been inspected.

If you have any questions at all feel free to email us at